FAQ - Can we get the old notes back after deleting the app and then reinstall it
Short Answer: If you didn’t backup the files before deleting/reinstalling Collanote, then NO, there is no known method to get those notes back.
Long Answer: CollaNote isn’t designed to store your private files/notes on any server (except your own iCloud Drive and you have to manually choose it, as the default is store notes locally).
By the menu below, you can choose to save your precious notes on between either your IPAD locally, or YOUR iCloud
| Menu | Choice | Comment |
|---|---|---|
| Use iCloud Folder as Home Folder | OFF | Your file is stored locally on your IPAD (default) |
| ON | Your file is stored on your iCloud Drive |
- Case you choose to save locally:
- Your file is saved in the following path: Files/ColllaNote
- This folder will be removed when you uninstall CollaNote.
- Case you choose to save on iCloud Drive
- Your file is saved in the following path: iCloud Drive/ColllaNote
- This folder will stay even after you uninstall CollaNote.
(picture iCloud Drive)
So:
If you delete the app, all your notes stored locally will be deleted from it
And if you don’t back up the files ‘before’ deleting/re-installing CollaNote, then there is NO WAY to get those notes back later
We don’t store your private files on any server, so if you don’t want to lose your local notes, BACKUP those BEFORE deleting/re-installing CollaNote